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SOLUTION

Social Media + Mini App AI

Instagram · YouTube · Telegram · customer funnel

Turn Instagram DMs, YouTube comments and Telegram messages into managed customer flows. AI replies in the customer's language, qualifies intent and routes the conversation into a Mini App page where the booking, order or payment is completed.

In scope

  • Unified inbox across Instagram, YouTube, Telegram and WhatsApp
  • Language detection and intent routing, 24/7
  • Telegram Mini App business page with booking, ordering and support flows
  • Lead capture, customer cards and follow-up automation
  • Operator handoff with full context when human input is needed

Live flow example

How a real customer interaction moves from inbound message to confirmed action.

IN
Instagram DM · @ayseInstagram DM · YouTube comment · Telegram message
AI
Language detection · intent routing · offer matching
ACT
Mini App page · form · booking · support
OUT
Customer record created. Follow-up task opened for the operator.

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Want this running for your business?

We design, build and operate the system end-to-end — from social channels and Mini App to the operator panel.

Start a consultation →