FAQ
Everything you're wondering, answered plainly.
An AI employee is a new idea, so it's natural to have questions. Here are the ones we hear most — from setup to pricing to your data. Anything missing? Write to ai@cyprusai.ai or call +90 548 845 11 11.
Last updated: 13 October 2026
Getting Started & Setup
What exactly is an AI employee?
An AI employee is artificial intelligence that takes on your business's day-to-day work like a member of staff: it drafts replies to customer messages, keeps track of appointments, watches your sales and tells you what to do next. CyprusAI Pharos does all of this in a single panel. You just look at the panel; the technical side is entirely ours.
Do I need to know how to code? I'm not technical at all.
No — you don't need any code or technical knowledge to use CyprusAI Pharos. It's built precisely for business owners who don't deal with technology: we do the setup, and the panel tells you each day, in plain language, what to do. If you can send a message from your phone, you can use Pharos.
Who does the setup, and how long does it take?
The CyprusAI team does the setup; all we need from you is a short conversation about your business. We listen, then build your panel and first roadmap on a ready template for your sector — no long technical process. The panel arrives fully open from day one; it's not a stripped-down trial.
Does it work in Cyprus / North Cyprus?
Yes — CyprusAI Pharos is built for North Cyprus and works just the same for businesses in Turkey. Our team is based in Kyrenia; templates and examples follow how things work in Cyprus, and prices are in US dollars ($). And if you'd rather talk in person, we're nearby: +90 548 845 11 11.
Why should my business start with AI now rather than later?
Because AI has only recently become simple and affordable enough to fit a business’s budget and daily routine. Customers already expect quick answers on every channel, at every hour, and keeping up alone is getting harder. Starting early lets you set things up calmly, with time to get comfortable before it ever feels urgent.
Pricing & Commitment
How much does it cost?
Alongside starts at $100 a month, priced by the modules you choose. At the Core is a one-time $2,000 for setup and custom work built around your business, then $100 a month. Custom projects come with a written quote. The first roadmap is free in every package; extra costs are listed item by item on the pricing page.
Is there a commitment? Can I leave whenever I want?
There's no commitment — you can stop using CyprusAI Pharos whenever you like. You start without signing a long contract; if you don't see the value, you walk away, and your data stays yours — you take it with you. We'd rather what keeps you be what the panel adds to your business each month, not a piece of paper.
What exactly do I get in the free analysis? Do you ask for card details?
A free business analysis and your first roadmap. We ask for no payment or card details. The monthly fee starts when you pick a package; if you don't pick one, you pay nothing. No commitment.
Data & Security
Is my data safe? Who can see it?
Your data is safe: each business's data is kept separate and isolated in its own space, and no other business or third party can see it. Your data belongs to you — we never use or share it without your permission. Only you and the people you authorize can access your panel.
Is it compliant with data-protection law? Is it a problem that I keep customer details?
We handle your data with the KVKK and GDPR principles in mind; we hand it over or delete it whenever you ask. Your customer details are kept only within your own business's space and used only to run your business.
Will the AI give my customers wrong or made-up information?
Pharos is set up to draft replies to your customers only from the information you provide: whatever your menu, prices and opening hours are, that's what it says. When it isn't sure, it passes the question to you instead of inventing an answer. In draft mode, no message goes out without your approval. You switch on automatic mode yourself; it leaves any message it isn't sure about to you.
Sectors & Capabilities
Does it really answer my WhatsApp messages itself?
If you want it to, yes. You choose the reply mode: off, draft (you send it) or automatic (Pharos replies itself; a message it is not sure about, it leaves to you). At the Core, your WhatsApp line is connected to Pharos during setup. In automatic mode it handles questions about your menu, prices, opening hours and appointments with your information, and brings anything that needs your decision to the panel. You watch every conversation in the panel and take over with one tap.
Do I have to give up my till software?
No. It stays. You share your sales export; your AI employee works from it. Writing back into your software happens only where the software allows it, and only with your approval. If you prefer, you can also leave your old software and move to CyprusAI from the start: orders, QR menu and kitchen screen in one place.
Which sectors is it ready for? What if mine isn't listed?
CyprusAI Pharos runs with real businesses in two sectors: café-restaurant and beauty-bookings. Templates for 18 sectors are ready, including hair salons, clinics, real estate, boutiques, grocery, gyms and auto services; these are in early access. If your sector isn't listed, no problem: tell us what you need and we'll build your panel for you. We're also an AI software house — the same team builds what's specific to your business.
Is it replacing my human staff?
No — Pharos doesn't replace your staff; it takes over the work nobody has time for. Draft replies to late-night messages, the appointment reminder list, sales figures nobody tracks — that's its job, so your team can focus on customers. In most businesses no one was hired for this work; the owner did it at night.
Does it support languages other than Turkish?
Whatever language your customer writes in, Pharos drafts the reply in that language. Customers in Cyprus also write in English or Russian, so that helps. The panel itself can be used in Turkish or English.
Another question? Tell us about your business and we’ll get back to you.
Start with the free analysisWhich AI?
Pharos runs on Claude.
The AI in Pharos is built on Anthropic’s Claude models. We pick and run the right Claude model for each job. You manage it all from one panel.