FAQ

Everything you're wondering, answered plainly.

An AI employee is a new idea, so it's natural to have questions. Here are the ones we hear most — from setup to pricing to your data. Anything missing? Write to [email protected] or call +90 548 845 11 11.

Last updated: 2026-07-16

Getting Started & Setup

What exactly is an AI employee?

An AI employee is artificial intelligence that takes on your business's day-to-day work like a member of staff: it answers customer messages, keeps track of appointments, watches your sales and tells you what to do next. CyprusAI Pharos does all of this in a single panel and works around the clock — no salary, no shifts, no days off. You just look at the panel; the technical side is entirely ours.

Do I need to know how to code? I'm not technical at all.

No — you don't need any code or technical knowledge to use CyprusAI Pharos. It's built precisely for business owners who don't deal with technology: we do the setup, and the panel tells you each day, in plain language, what to do. If you can send a message from your phone, you can use Pharos.

Who does the setup, and how long does it take?

The CyprusAI team does the setup; all we need from you is a short conversation about your business. We listen, then build your panel and first roadmap on a ready template for your sector — no long technical process. The panel arrives fully open from day one; it's not a stripped-down trial.

Does it work in Cyprus / North Cyprus?

Yes — CyprusAI Pharos is built for North Cyprus and works just the same for businesses in Turkey. Our team is based in Girne (Kyrenia); templates and examples follow how things actually work here, with prices in Turkish lira (₺). And if you'd rather talk in person, we're nearby: +90 548 845 11 11.

Pricing & Commitment

How much does it cost?

Your first roadmap and setup are free; after that, you pay a simple monthly plan we agree on together, based on the modules you actually use. We don't sell everyone the same bloated package — a café's needs aren't an estate agency's — and there are no hidden fees. See the panel working in your own business first; we settle the number together afterwards.

Is there a commitment? Can I leave whenever I want?

There's no commitment — you can stop using CyprusAI Pharos whenever you like. You start without signing a long contract; if you don't see the value, you walk away, and your data stays yours — you take it with you. We'd rather what keeps you be what the panel adds to your business each month, not a piece of paper.

What exactly do I get in the free start? Do you ask for card details?

In the free start we build your panel and first roadmap for you, and we ask for no payment or card details. You get your sector's ready screens, a first plan set up around your business, and a real look at what the panel does — all with no commitment. If it's not for you, we part ways and you pay nothing.

Data & Security

Is my data safe? Who can see it?

Your data is safe: each business's data is kept separate and isolated in its own space, and no other business or third party can see it. Your data belongs to you — we never use or share it without your permission. Only you and the people you authorise can access your panel.

Is it compliant with data-protection law? Is it a problem that I keep customer details?

Yes — CyprusAI Pharos works in line with GDPR and Turkey's KVKK data-protection law. Your customer details are kept only within your own business's space and used only to run your business. Whenever you ask, your data is handed over to you or deleted.

Will the AI give my customers wrong or made-up information?

Pharos is set up to answer your customers only from the information you provide: whatever your menu, prices and opening hours are, that's what it says. When it isn't sure, it passes the question to you instead of inventing an answer. Every conversation sits in your panel, and you can take over at any moment.

Sectors & Capabilities

Does it really answer my WhatsApp messages itself?

Yes — Pharos genuinely answers customer messages from WhatsApp, Instagram, Facebook and Telegram on your behalf. It handles questions about your menu, prices, opening hours and appointments using your business's own information, and brings anything that needs your decision to the panel. You watch every conversation there and can take over with one tap.

Which sectors is it ready for? What if mine isn't listed?

CyprusAI Pharos comes with ready templates for 18 sectors, including restaurants, cafés, hair salons, beauty studios, clinics, real estate, boutiques, hotels, gyms and auto services. If your sector isn't listed, no problem: tell us what you need and we'll build your panel for you. We're also an AI software house — the same team builds what's specific to your business.

Is it replacing my human staff?

No — Pharos doesn't replace your staff; it takes over the work nobody has time for. Late-night messages, forgotten appointment reminders, sales figures nobody tracks — that's its job, so your team can focus on customers. In a small business, the person it 'replaces' usually never existed: that work was hours stolen from the owner's sleep.

Does it support languages other than Turkish?

Yes — whatever language your customer writes in, Pharos can reply in that language, which is a ready advantage in Cyprus, where customers ask in English or Russian too. The panel itself can be used in Turkish or English.

Another question? Tell us about your business and we’ll get back to you.

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