COMPARISON

An AI employee is not a chatbot

A classic chatbot only answers scripted questions; an AI employee actually runs your business's daily work. A chatbot is an answering machine; an AI employee is a colleague.

Classic chatbotPharos — the AI employee

What it doesReplies to pre-scripted questionsDrafts replies to messages, tracks appointments, watches sales, tells you the next step

ChannelsUsually one channel, often just the websitePanel, QR menu and your website in one place; WhatsApp connected and live

SetupYou write and update the scripts yourselfWe set it up and hand it over already knowing your business

Off-script questionsSays 'I don't understand' and the customer is left waitingUnderstands the context and drafts the reply; you have the final say

Appointments & salesThe conversation ends, the rest is on youAppointments, messages and sales in one place — you see it each morning

Who maintains itEvery menu or price change means editing scriptsIt stays current with your business; maintenance is on us

If automatic answers to a few common questions are all you need, a simple chatbot will do the job. But if customers write on WhatsApp, ask for appointments and you want to know what sold today, you need an employee, not an answering machine. Pharos is built for owners without a technical background — we set it up, you simply use it.

What is the difference between a chatbot and an AI employee?

A chatbot replies from pre-written scripts; an AI employee understands messages, drafts replies, tracks appointments, watches sales and tells the owner what to do next.

Do I need technical skills to set it up?

No. We set Pharos up for you — no code, no scripts to write. When your panel opens, it is ready to work.

I already have a chatbot — is switching hard?

No. Your existing questions and answers help us tune Pharos to your business, and we connect your channels for you. There is no commitment; you try it and decide.

Try an AI employee set up for your business — no commitment; questions are welcome at ai@cyprusai.ai.

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