Beauty salon
Pharos tracks appointments, packages, and sessions in your beauty salon.
Pharos counts completely how many sessions are left in each customer's package.
Screens from the Panel
This is how Pharos looks in your business.
Names and numbers on the screens are examples.
A Day in Your Business
Walking into the Salon in the Morning: Three things are fully ready on screen: who arrives today and at what time, which rooms are free, and how many sessions are left in the packages of the customers coming in.
All Day Long: The phones ring and WhatsApp messages keep coming. Pharos turns incoming appointment requests into drafts on its own; you only approve them with one tap.
No Longer Your Problem
- Dealing with scribbles in the appointment book, writing hours on top of each other and ending up with clashes.
- Trying to count customers' remaining sessions by hand from index cards or Excel.
- Forgetting customers who miss an appointment or let the gap between sessions grow, and failing to follow up.
What Pharos does in your business
What Does Pharos Do in Your Beauty Salon?
Smart Appointment and Salon Management
- Clash-Free Calendar: A smart appointment calendar split by specialist, room, and device. It automatically stops two different appointments from being written for the same time, the same room, or the same device.
- Treatment Room and Station Map: Watch the work areas in your salon (laser room, skin care cabin, nail table, and so on) live on screen.
- Customer Appointment Panel: Let your customers book on their own, or change their appointments, straight into the free hours you set.
- Draft Appointments from WhatsApp: When a customer writes on WhatsApp, "Is there room tomorrow at two?", Pharos understands it, checks the calendar, and prepares the appointment draft for your approval.
- Live Status Tracking: Mark appointments by status (Arrived, Completed, No-show, Canceled) and follow the live movement of the salon.
- Several Services in One Visit: A customer can take up to four services in one visit. The services are lined up one after another, each with its own specialist.
Package, Session, and Customer Tracking
- Exact Session Counting: The system keeps track automatically of how many sessions are left in each customer's package. A session comes off the package only at the moment the customer has come to the salon and the treatment is confirmed.
- No-show Customer Reminder: The system reminds you automatically of customers whose time has come or whose gap between sessions has grown, and lists them so you can win them back.
- Session Form and Consent Text: Keep the treatments carried out, the device settings used, and customer consent forms in the system in digital form.
- Digital Customer Card: See every service a customer has had, the specialists they prefer, their payment history, and their remaining debt on one screen.
- Wallet Integration: Let your customers add their membership and loyalty cards to Apple Wallet or Google Wallet.
- Gifts and Campaigns: Give a free service with a written reason. Enter a campaign with a date range; the discount is fixed to the appointment at the moment of payment.
Finance, Till, and Staff Management
- Debt and Installment Tracking: Manage open accounts, installment days, and remaining balances on package sales with ease.
- Specialist Agenda and Bonus: Let each specialist see only their own day and agenda on their own phone. Follow staff occupancy rates day by day and week by week.
- Payroll and Commission: Calculate automatically the bonus and commission your specialists earn from the treatments they carry out or from product sales.
- Honest Till Count: The cashier counts without seeing the expected amount in the system. Any difference is recorded with a reason, and the till handover is done safely. Even if the internet drops, appointments and the till keep working.
- Profitability Reports: Financial reports show your service costs, your product sales, and the net profit of the salon.
- Stock and Product Tracking: Follow your products, their critical level, and goods received. When a product you sold to a customer will run out appears in the Opportunities list.
Communication and Digital Management
- Advanced WhatsApp Management: You can set the WhatsApp reply mode to off, draft, or automatic, depending on the situation in your salon. Once your Meta approval process is complete, you can also manage Instagram and Facebook messages from the panel.
- Website Updated from the Panel: Your salon gets its own website, and you update it directly from the Pharos panel.
- Easy Switch: You can easily transfer the customer and session information sitting in your old program or in Excel to Pharos.
Is there something specific to your beauty salon that is not on the list? Write it below, and we will tell you right away whether we can add it to Pharos.
Frequently Asked Questions
Do appointment reminders go out automatically?
Yes. A reminder message goes out automatically on WhatsApp, at the time you set, to customers whose appointment is coming up.
Does it track packages and remaining sessions?
Yes. In the background, it automatically counts the package the customer bought, which sessions they have attended, and how many sessions they have left.
Does it answer questions from customers?
Yes. It answers common questions, such as your opening hours, your address, or the services you offer, instantly on WhatsApp in your business's own voice.
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