Phone shop
In your phone shop, every device's serial number, repair process, and sales record is stored securely in Pharos.
It reports the stages of a device's service repair to the customer right away; only you approve the status message that goes out.
Screens from the Panel
This is how Pharos looks in your business.
Names and numbers on the screens are examples.
A Day in Your Business
You Open the Shop: Which phones or accessories are running low and what stage each repair at the service bench has reached are ready on the opening screen in the morning.
During the Day: When a device in repair is ready, Pharos brings up a ready-made message for the customer's phone; the moment you approve it, it is sent over WhatsApp. Customers no longer need to call the shop and ask, "Is my device ready yet?"
No Longer Your Problem
- Looking up devices and boxes by their serial numbers in old-style stock notebooks and losing time.
- Explaining the fault or the wait for parts over the phone, for minutes at a time, to customers whose phone is in repair.
- Trying to track installments on credit sales or deposits taken to reserve a device by hand in diaries.
What Pharos does in your business
What Does Pharos Do in Your Phone Shop?
IMEI and Serial Number Stock and Used Device Buyback
- Device Tracking: Record phones one by one by IMEI and serial number. Follow a device's whole life, from its cost when it first entered the shop to which customer bought it and when.
- Safe Used Device Buyback: When you buy used phones, enter the seller's ID details and the device's IMEI check (stolen or unregistered check) into the system and keep them on record. Price the device again together with its preparation costs and put it up for sale.
- Accessory Tracking by Variant: Sell cases, chargers, or headphones in seconds by scanning the barcode. When stock runs low, the system warns you early.
Repair Service and Smart Repair Management
- Detailed Repair Record: For devices that come in for service, open a digital work order with the fault note, the parts removed, and the price quote. At handover, take a digital signature from the customer and put the process on record.
- Automatic Service Messages: As a device's status changes (Waiting for parts, Repaired, Ready), Pharos automatically prepares the WhatsApp status messages for the customer; it sends them once you approve.
- Warranty Processes: Track the warranty periods of the new and used devices you sold, and of parts replaced at the service bench, in the system.
Multiple Currencies, Deposits, and Branch Management
- Multi-Currency Counter Till: Keep and sell device prices in pounds sterling, euros, dollars, or Turkish lira (TL). Exchange rates come from a Central Bank source, so the till has no exchange-rate confusion.
- Installments and Layaway (Deposit): Track the down payments and deposits customers leave to reserve a particular device. Manage the store credit ledger and the installment due dates on open accounts.
- Multiple Branches and Store Logistics: If you have more than one shop, follow live stock movements between branches and see at once which shop holds which device. You can easily move the data from your old program into Pharos through Excel.
Is there something specific to your phone shop or repair service that is not on the list? Write it below, and we will tell you right away whether we can add it to Pharos.
Let's build the first roadmap for your phone shop together.
Tell us about your phone shop. We prepare your free roadmap and a personal demo. No commitment.
Apply