Your customers write to you on WhatsApp. Pharos is there too.
Work is over and your phone is in your bag. Meanwhile one person asks about prices, another about the address, and a third wants a place for tomorrow. Pharos knows your menu, your prices, your opening hours and your services, and answers on your behalf. It spots appointment or order requests right away and brings the request and its suggested reply draft to your panel. The moment you step into a conversation yourself, Pharos stops and hands the word back to you.
Screens from the panel
This is how Pharos looks in your business.
Names and numbers on the screens are examples.
How Should Pharos Reply?
You decide the limits and the control of the software:
- Off: Pharos does not step into messages; you run the whole conversation yourself.
- Draft: Pharos prepares the reply to the incoming question and submits it for your approval. No message goes to the customer without your approval.
- Automatic: If you wish, Pharos replies to incoming messages directly and enters appointments or orders in your calendar without waiting for an approval step.
Key Capabilities
- Multi-Line Management: You can manage more than one WhatsApp number from a single central panel without confusion.
- Multilingual Support: Pharos understands customers who write in English or Russian and prepares reply drafts for them in their own languages.
- Advanced Inbox: All incoming messages, and the order and appointment requests awaiting approval, land in front of you on a single screen.
Sample Process: Liman Café
(Names are examples)
The reply is ready and waiting for your approval.
Customer (Yesterday 23:41):
"Until what time are you open on Monday? Can you reserve a place for 4 people tomorrow at 10:00?"
Pharos (Suggested Reply Draft):
"On Mondays we are open from 09:00 to 19:00. I have received your reservation request; our morning team will contact you directly to confirm."
Official and Secure Infrastructure
Your WhatsApp Business line connects to our system entirely through official channels.
CyprusAI is an official Technology Provider that has passed Meta’s app review. When you connect your line to the panel, you share your password with no one; you grant permission directly on Meta’s own secure screen, and we handle the rest with you during setup.
(Instagram and Facebook messages are added to the same panel after Meta approval.)
Pricing Note
WhatsApp reply features are included in the price of the Pharos Business package. One official number connection is included in the package at no charge; additional number connections cost £15 per month.
See Current PricesTechnical note: WhatsApp and Meta are registered trademarks of Meta Platforms, Inc.